Pricing that grows with your business

Frequently asked questions

Is there a free plan?

Yes, and it is a real plan rather than a time-limited trial. The free plan includes invoicing, card payments through your own gateway, credit notes, refunds and the customer portal. What it limits is scale: how many colleagues and how many customers you can have.

Is there a free trial of the paid plan?

Yes. Pro has a 14-day free trial and does not ask for a card to start it. If the trial ends without you upgrading, you drop back to the free plan with your invoices, customers and history intact.

When should I upgrade from Free to Pro?

When you hit a limit that costs you something — usually running out of member seats for colleagues who need access, running out of customer records, or needing the integrations so you stop re-keying invoices into your accounting system by hand.

How much does it cost?

There is a free plan, a paid Pro plan, and an Enterprise plan priced on enquiry. Current prices are shown on the pricing page, resolved for your own market and currency — they are read from the same catalogue that bills you, so the figure quoted is the figure charged.

Do I need my own payment gateway?

To accept card payments, yes. This is a deliberate trade-off: because settlement goes straight to your merchant account, there has to be a merchant account to settle to. If you already take card payments, connecting your gateway is a configuration step. If you do not, it means applying to an acquirer, which takes days rather than minutes.

Can I give colleagues access?

Yes. You invite colleagues as members or admins, and their role decides what they can do — who can raise an invoice, who can refund one, and who can change your payment gateway configuration. How many colleagues you can invite depends on your plan.