Privacy Policy

1. Introduction

Quantum Solutions (Private) Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our customer portal and services.

2. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your personal data is processed lawfully, fairly, and transparently.

• We process personal data only when necessary for legitimate business purposes
• You have the right to access, rectify, or delete your personal data
• You have the right to data portability and to object to processing
• We implement appropriate technical and organizational measures to ensure data security

3. Data We Do NOT Store more than what we need

• No Payment Card Details: We do not store or have access to your credit card or debit card information
• Payment Processing: All payment transactions are securely processed through third-party payment processors who are PCI-DSS compliant
• Minimal Data Retention: We retain only the minimum information necessary to provide our services

4. Information We Process

While we don't store extensive amounts of user data, we may temporarily process the following information to provide our services:

• Email address (for authentication and communication)
• Authentication tokens (stored in HTTP-only cookies for security)
• Invoice information (as required for billing purposes)
• Session data (temporary, used only during your active session)

5. Authentication and Security

We use industry-standard authentication services to protect your account:

• AWS Cognito IAM for secure identity and access management
• Encrypted communication using HTTPS/TLS protocols
• HTTP-only cookies for authentication tokens to prevent XSS attacks
• Google reCAPTCHA v2 for bot protection

6. Third-Party Services

We work with trusted third-party service providers:

• AWS Cognito: For authentication and user management
• Payment Processors: For secure payment processing (they have their own privacy policies)
• Google reCAPTCHA: For security verification

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing

8. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: